Shipping Information

So you fancy getting your goodies sent to you via courier for free?
'Heck yeah' you say!

NZ buddies : Spend NZ$150+ the goods are coming your way for not a nickel
Australian pals : Spend NZ$400+ the goods are coming your way for not a dime
Rest of the world folks : Spend NZ$400+ the goods are coming your way for not a dollar

Easy as pie!

If you're spending less than those amounts here's what you'll be paying:

North Island buddies : NZ$8 Courier / Rural NZ$12 Courier
South Island buddies : NZ$12 Courier / Rural NZ$17 Courier
Australian pals : NZ$70 Courier / NZ$50 Untracked NZ Post 
Rest of the world folks : NZ$90 Courier / NZ$80 Untracked NZ Post 

INTERNATIONAL FOLKS: If actual post cost is lower we will refund the difference. #winning

Note on untracked post: MFP is not liable for any loses if this option is chosen, you will need to submit a request through NZ post.

CLICK & COLLECT / PICK UP / FREE!
Did you know that you can PICK UP your order from our Greytown store? Do you live in the area or swinging through on a weekend getaway perhaps? We can gather up your goods and have them at the ready for you to nip in.
We will email as soon as your goodies are ready for you to swing by your chosen store to collect, this will be the same day in most circumstances.

ORDER PROCESS
♥ Madame Fancy Pants will fulfil and ship orders once payment has been received in full.
♥ We aim to get orders out as swiftly as possible! 
♥ When you have placed your order you will be emailed an order confirmation which will contain details of your order. If there are any issues with the order please get in touch right away.
♥ Once your order has been wrapped, packed, sealed with a kiss and in the hot lil hands of our lovely courier you will receive another email containing your tracking number (if applicable).
WEEKDAY ORDERS: Orders placed before 11am Monday to Friday will be couriered on the same day. Orders placed after 11am will be couriered the following business day.
♥ WEEKEND / PUBLIC HOLIDAY ORDERS: These will be couriered on the next business day.

Shipping Times and who will bring the goods to your door.

New Zealand:
♥ MFP uses Post Haste Couriers which is fully tracked and traced with signature required (unless you request no signature and let us know).
♥ Courier times are generally 1-3 working days.
♥ Rural delivery can take up to 7 working days depending on the rural driver.
♥ Please note that courier delivery times are estimated and do not include processing and dispatch.

International:
You can choose between Tracked economy courier or untracked NZ Post.
♥ The amount we charge is the maximum for shipping - if your parcel comes in costing less to post we will refund the difference #yay!
♥ Tracked economy courier which is fully tracked and traced and signature is required on delivery. Delivery can be expected within 3 - 10 working days (excluding any customs delays). If you need your order in a mega hurry then get in touch and we will see what we can arrange.
♥ Untracked NZ Post parcels are fully insured, but untraceable and can take up to 3 weeks for delivery depending on your location.
♥ Please be aware that MFP is not liable for any import duty or tax that may be applied to your order on entry to your country. Sometimes parcels can be held in customs and may add on to your delivery time.

If you have any questions regarding your order, shipping then please do get in touch.

Grand!
♥MFP