Customer Testimonials


Aw shucks - ain't you the sweetest thangs!

Want to see our GOOGLE reviews? Pop here to have a read of all the lovely words folks have slung our way.

"Kia ora, I came into your shop yesterday and purchased the woollen camel-coloured pants from The Bay and I just wanted to say how much I absolutely adore them! They fit like a dream, they’re super cosy and I’ve already had so many compliments on them today. I just wanted to send a big ngā mihi as I haven’t felt this confident in a clothing item in a really long time and that means a lot. :)" @Greytown MFP / Lucy, Upper Hutt, 26 April 2024
"Just a wee note to say my parcel arrived today and I am thrilled!
I used to bullet journal but had a baby last year so lol who has time for that. This diary is my perfect diary and so so cute on top! Also it was so beautifully packaged and even with a sweet note and a unicorn stamp?? Perfection. Love your work, love you. Thanks for brightening my day." @Online MFP / Molly, Kapiti, 15 January 2024

"I have been shopping with Madame Fancy Pants for several years now. MFP is honestly one of my favourite shops in Wellington. I love your selection of goodies and have purchased many a set of earrings in your Cuba St shop. The main thing that keeps me coming back is your lovely customer service. You and your staff are friendly and accommodating. I have never had a bad shopping experience here." @Cuba MFP /  Abigail, 19 December 2022

"Kia Ora, Finn and the team were a delight on Saturday, helping with my Christmas shopping, wrapping presents with aroha and letting me collect them after I finished the rest of Cuba mall. Ka rawe. Jo" @Cuba MFP / Jo, 5 December 2022

"I really love the two pieces I purchased from your cute store.
The brown top I wore out the store, is going to be ever so practical in many circumstances, & the cute summer frock, is gorgeous, and I will wear on Christmas Day, maybe without the jumper under, or with the brown S/S jumper.
I am so very lucky, I never imagined I would find some pieces for myself.
Great service Claire, many thanks, and may your little shop increase its sales as the summer draws nearer." @Greytown MFP / Dianne,  Balclutha, 27 October 2022

"I bought a Father Rabbit Tea towel this morning (absolutely beautiful I might add) as a gift for my sister-in-law in Sydney for her birthday in September. I decided to send it to her today and buy her something else in September. Your  customer service today was absolutely fantastic and you have beautiful stock so I will be back. Thank you ladies for a lovely experience and thank you for the lovely gift wrap as well! I am sure my sister-in-law will love the beautiful tea towel."  @Wellington / MFP Megan, Wellington, 26 April 2022

"I received the tracking information email this morning, and was deliver today! 
Thanks so much for the beautiful dress and speedy service, I can’t wait to wear my Carmen dress with my baby bump over summer, and the fast paced package arrival means I get the added bonus of wearing it for Christmas Day!" Myra, Wellington, 24 December 2021

"I loved my wee shopping trip at Madame Fancy Pants. What gorgeous, special treasures you helped me find! Your store is freaking glorious, and I love all the things. I will absolutely make another date in future to come back and gather more goodies." Tabitha, Wellington, 8 July 2021

"The red dress I bought made me feel like a million dollars. I can't wait to wear it again on our honeymoon! Thank you so much for your help, I was honestly about to give up and go home. It's the first time I've ever bought anything at MFP, but it definitely won't be the last!" Rachel, Wellington, 20 June 2021

"One very happy store with great people, both lady’s made my time within the store exciting and fast!" Faith, Greytown, 3 Feb 2021

"A very... holistic... experience. Whole body. I very like the singing and the dancing with purchase!" Lily, Greytown, 19 Dec 2020

"Loved my recent purchases from order to delivery and everything in between. Gifts were wrapped with care." Debra, Wellington, 16 Sept 2020

"Friendly, knowledgeable and helpful service with a smile!" Janet, Greytown, 11 Oct 2020

"Lovely service as always. Thanks team mfp for always being a ray of sunshine" Katherine, Wellington, 17 Sept 2020

"Great experience! The lady who served me was so sweet and helped me pick the perfect gift for my friend. Thanks so much!" Tapiwa, NZ, 20 July 2020

"The staff are personable, professional and super stylish. Beautiful products - I especially LOVE the jewellery and to top it off, the manager was able to fix a necklace that my partner bought me from the store a few months prior, I will always be grateful for that! Thank you!" Kealey, Wellington, 16 June 2020

"Always love coming into MFP! You have such a lovely team ❤️" Mara, Wellington, 29 May 2020

"Friendly staff who were excited about what we’d purchased. Greeted us when we came in. The shop has enough room to navigate around. Noice!" Frances, Wellington, 16 December 2019

"I always enjoy the lovely people you have in your gorgeous shop, they are engaging helpful ,forever happy and interested in the world around them. So refreshing, it’s a delightful experience every time and it’s not often I walk out without a little something . It’s a credit to you all x" Wendy, Wellington, 4 Oct, 2019

"Lovely staff and gorgeous things!" Katheryn, Wellington, 4 Oct 2019

"Thank you very much for my goodies which arrived yesterday - love the branded tissue paper, so cute! Wonderful service as ever xxx" Annabel, Hamilton - 17 October 2019

"Hi😊So very pleased with the "winging it dress" - it arrived today and my daughter was stoked to open it after a long hot work day in the bay!! It looked stunning on her and your service was fab!" Tracey & Jordan, Napier - 3 January 2018

"I just wanted to send a quick message to say thank you so much for being so awesome! This is the first time I have ordered with you (as I have only just found out about you! Where have I been right!) and I received my order (of a Status Anxiety handbag and wallet last week) quickly and with no hassle. your site was sooo easy to use and the order made and delivered with no hassle at all! Also, thanks so much for the lovely wee extra lucky dip gifts and personalised notes that I received with my packages too, such a nice surprise! Thanks again for the perfect online experience (haha) will be spreading the word of Madame Fancy Pants and ordering again soon, unless I'm down in Wellies at some stage! Kind regards," Nicky, Palmerston North - 30 June 2018

"Hi, Thank-you so much for my lucky dip, it was lovely. I loved the personal postcard and the lovely packaging. You are doing a great job. My favourite shop! I tell all my friends going to Wellington that they need to visit Madame Fancy Pants." Fiona, Rangiora - 25 June 2018

"Hi :) I bought the BLAK cardi and received it in the mail yesterday! I love it but emailed to say that I also loved the personalized post card that you sent with it - I think it's so sweet and such a nice idea!! Thanks for both!!" Tali, Christchurch - 23 May 2018

"Just a quick email letting you know the parcel arrived a couple of days ago.  Both products are exactly as expected, really happy with them.  Absolutely love the watch!  My brother is heading over from Australia tonight and bringing with him a black mesh strap for it as well so I'm super stoked.  

Thanks so much for your absolutely superb service.  Look forward to ordering through you again in the very near future.  Take care. Cheers," Juanita, Auckland - 11 January 2018

"Just received my first purchase from Madame Fancy Pants, and I will absolutely be coming back for more! I ordered online and the service/shipping was super fast, the package was so nicely wrapped, and the bralette itself is BEAUTIFUL! Couldn't be happier!" Kelsey, Auckland - 29 September 2017

"Always the best place to shop in Cuba St XXX" Anne, Wellington, New Zealand - 30 September 2016

"Super friendly and helpful Saturday sales girls! Always a pleasure shopping at MFP!" Jackie, Wellington, New Zealand - 24 September 2016

"Fantastic, friendly welcoming and helpful x" Lotus, New Zealand - 15 September 2016

"Lovely, friendly person serving ... no pressure to buy (which made me much more likely to buy something!), and very helpful." Rachel, Wellington, New Zealand - 6 September 2016

"Just love you all and everything in the shop so much! ( ^ω^ )" Ayumi, Wellington, New Zealand - 6 September 2016

"My parcel was waiting for me when I got to work this morning! Such wonderful service, thank you so much. I love being able to shop online with confidence the goodies will be just as lovely in real life as on the website... if not lovelier!" Annabel, Te Awamutu, New Zealand

"This has got to be the best customer service I've received - really appreciate it! :-)" Jade, Auckland, New Zealand

"Thanks so much Claire, package received safely and Mum says it is wrapped beautifully :) Have a wonderful lead up to Christmas!" Sarah, Auckland, New Zealand

"Hi there! Thanks so much for my gorgeous package - receiving it made my day! :)" Anna, Wellington, New Zealand

“Just wanted to say thanks to Miss Claire for the speedy service on a recent order. Madame Fancy Pants has really been my go to stop for pretty & funky jewels (whether it be a gift or for myself). Have loved her designs, especially since I first spotted the swallow earrings featured on a website for cute things & steadily built my collection around this. xx” Roanna, Wellington, New Zealand

“Lovely experience with Madame Fancy Pants.  Ordered vouchers on-line and order was confirmed immediately.  Within two days they had arrived via courier and there was also a little gift for me.  Recommend them very highly.  Thank you so much MFP.” Ngaire, Wellington, New Zealand

"You guys are so cute. I got my lovely gold leaf bracelet this morning ( I love it). It came packaged so lovely with a yummy lollipop and a really cute fridge magnet. Thanks so much MFP. XX" Rochelle, Waikeke, New Zealand.

"Hi Claire! I received the bag today.. it's PERFECT ♥ ♥ I love it!! thanks for all your help! I'll keep my eye on your facebook and website for other product updates! THANKS!!" Annie, New South Wales, Australia.

"Claire! I just had the delightful experience of opening your wee parcel and then to be presented with a lovely bundle of cuteness and sweetness - they will go down a "treat" at Sofia's 1st - many many thanx, it was a joy dealing with your lovely self and so chuffed to have stumbled across MFP..... i ♥ MFP .....I'll be placing another order early dec for more of these hearty treats, be warned ;o)" Adele, Raumati, New Zealand.

"yay i just recieved my package of Christmas presents that I ordered online, its the way to go. Thanks MFP :) " Giordan, Wellington, New Zealand.

"My delivery arrived just on time when i needed it to give to my friend and when i opened it, it was so adorably gift wrapped with a bow and all.  I also got a free chocolate fortune, which i was not expecting at all.  I loved it! Thanks MFP x " Soffia, Wellington, New Zealand.

"My bag arrived very quickly, pretty much the next day and I love my bag. website was easy to use and delightful! Thanks." Renee, Manawatu, New Zealand.

"A huge thank you to madame fancy pants!!!  I ordered the jewelry tree at lunch time yesterday, and the parcel arrived to me in Nelson today at lunch time.  So quick and efficient, i would definitely recommend you to friends...i only wish that the parcel was for me!!

I will be back to purchase again from you for sure. keep up the good work!!" Anna, Nelson, New Zealand.